Project Assistant

Project Assistant

Need a hand?

Message us for 24/7 help and advice. For product or object advice wherever you are, just choose how you want to start the conversation.

How it works

Message Us!

We can chat with you wherever you are.  Cabot’s Project Assistant is located in the bottom right hand corner of our website.  You can also use Facebook Messenger.  If you’re instore or already have your product look for the ‘Project Assistant’ QR code to scan and you can chat to us through WhatsApp or SMS.

 

Ask Cabot’s Project Assistant

Ask Project Assistant about your Woodcare related query and we’ll aim to give you answers right away.

 

Speak to a Woodcare Expert

If we require a little more info, we’ll put you through to one of our human woodcare experts.  They’re available from 8am - 9pm.  If they’re not around, you can leave a message and we’ll get back to you.

 

Come back anytime and pick up your conversation

The conversation picks up where you left off, so you can come back and ask additional questions anytime throughout your project.  If you’re talking to us through the website, you’ll just need to keep your page open.   Think of our as your virtual assistant in your pocket.

 

FAQs

Absolutely. You can share photos of the wood you intend on working on through the attachment function in the chat.

No, that’s the best part! You can start your project and come back at anytime with additional questions and pick up the conversation where you left off.  If you’re talking to us through our website, you’ll just need to leave your page open.

You can message us 24/7. Our Project Assistant will aim to answer your query right away.  If we need a little more info our human woodcare experts are available from 8am-9pm Monday to Friday.   If they’re not available, you can still leave them a message and they’ll get back to you when they can.